Refund Policy

At UK PLEX you can register to get a 1-day trial. We offer a 1-day Paid trial because of that as a client you can test our channels and make sure we have channels that you need and 100% happy with our channel list, so before buying please take advantage of 1 day Paid trial. If you have any issues or technical questions when you set up your IPTV you can contacts our live support team at chatbox on Our team will help you make it works.

We sell digitally downloadable services all of which come with a demo. Please do your test on the demo of the product to understand the functionalities before purchasing our other subscriptions. Because of the nature of digitally downloadable goods, refunds aren’t possible once the files have been delivered to you immediately after your purchase, except under extraordinary situations. If our server down and we can bring it back within a week we will refund. In this situation, we will process the refund as soon as possible. But depends on our payment system or the method that you use to purchase it can take up to 14 days for the refund to reflect in your bank account/card.
Once you requested a refund you can’t subscribe again to our service at any time in the future.

How to Request a Refund?

Please follow the instructions below for us to process your refund.

Send us a Email with your order Refrence to request a refund.
The e-mail address should not be different from what you used when subscribing and buying our service.
The invoice number should be included.



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